We aim to dispatch within 5-10 business days of receiving your order. Orders are shipped by DHL Express for international orders and NZ Post or NZ Couriers for New Zealand orders. If your event is within 3 weeks of your order date please contact us to make sure we can get your order to you in time. Please note that delivery can take longer for Western Australia and to certain rural areas.
Upon placing your order an automated confirmation email will be sent to you confirming receipt of your order. A subsequent email detailing your tracking number and ETA will be sent once the goods are dispatched.Track your delivery
If the goods are being delivered to your home, please ensure someone is at home who can sign for the delivery. We recommend your work or other suitable daytime address to ensure someone is available to accept your order.
Please make sure you contact DHL within 5-8 business days, after that they maybe returned to us.
If you have any questions regarding your shipping please contact usSend an Email Call: +64 27 252 5658